Terms of Use

These terms explain how you may use our website and the services available through Spinz. By continuing to browse or use Spinz, you agree to follow these terms and any specific conditions shown for a game, promotion, payment method or account feature. If you do not agree, you should stop using our website.

Who operates Spinz

Granturo Malta Ltd operates Spinz and is registered in Malta as company C107733. Our registered address is Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta.

Our licence, MGA/B2C/1079/2025, is issued by the Malta Gaming Authority, which regulates Granturo Malta Limited.

Access and eligibility

You may use our website only for lawful purposes. Gambling is not available to underage players. You must meet the age, identity, location and account requirements that apply when you register and play with Spinz.

You must not try to bypass access controls, interfere with our website, introduce harmful code, impersonate another person or use Spinz in a way that could harm us or other players. Availability may vary by location, account status and device.

Your Spinz account

You may hold only one account with Spinz. Our systems may identify duplicate accounts and close them. If you opened more than one account by mistake, contact our Customer Support team.

You are responsible for keeping your login details private and for taking reasonable care when using a shared device. If you cannot remember whether you already have an account, choose Forgot your Password when signing in. We send a password reset code by text message to the mobile number registered on your account.

We may ask you to complete identity checks. You should not request early verification. We will contact you when a check is needed and make the document upload area available in your account.

Payments and withdrawals

The person named on your Spinz account must also be the payment account holder. We may flag discrepancies for review. In serious cases, we may temporarily suspend the account while we investigate.

Verification may be required before a withdrawal. Processing can depend on your account status and the payment method used. Nothing in these terms guarantees that a payment will be accepted or completed within a particular time.

Bonuses and promotions

Each bonus or promotion may have its own eligibility rules, wagering requirements, expiry period, game contribution rates and bet limits. The conditions shown with an offer apply when you accept or use it.

Some games may contribute only partly towards wagering. Others may not contribute or may be unavailable during bonus play. Check the offer conditions before taking part. A promotion may change or end, and not every player will qualify for every offer. A bonus never guarantees winnings.

Fair use and availability

We may change, correct or remove website content when needed. Games, payment methods, promotions and account features may vary. Maintenance, technical issues or service changes may also affect availability, so we do not promise uninterrupted access.

Gambling outcomes are uncertain. Nothing on our website guarantees account approval, uninterrupted play, payment acceptance or a particular result. Gambling should be treated as entertainment and never as a way to make money.

Changes to these terms

We may update these terms when Spinz, our services or the requirements that apply to us change. The version published here applies when you use our website.

Contact us

If you have a question about these terms, contact our support team at [email protected]. Do not send your password, full payment card number or other sensitive security information by email.